Orders can take up to 24 hours to be processed from the time of purchase.

Orders placed on working days will usually be dispatched within 24 hours of purchase.

UK Orders will be delivered within 1-3 working days from the day after purchase.

EU Orders will be delivered within 10 days working days from the day after purchase.

Orders outside the UK and EU will be delivered up to 15 working days from purchase.

For more detailed information about delivery, please visit our T&Cs page.

Yes, we ship all over the world. Shipping costs will apply, and will be added to your total bill at
checkout. We run discounts and promotions all year round, so do check the website for exclusive
deals.

At Lux Oud, we always strive to ensure that the fragrance you receive is of the highest quality
and is as described. However, in the event that you are unhappy with your purchase, we would
be more than happy to provide you with a FULL refund. Just email us directly and we’ll take you through the process.